Insurance is an essential tool to financially protect yourself and your family from unfortunate events affecting personal property or health. Insurance customers pay a premium every month so that in the event of a disaster or accident, the insurance company will help them recover from that difficult situation. However, insurance coverage is a business and insurers’ goal is to pay as little as possible for claims submitted by their policyholders. Because of these diametrically opposing goals, it is easy to see why insurance disputes tend to occur. If you find yourself arguing with an insurance provider about costs or the amount of coverage provided when you need it most, an experienced attorney may be able to help you recover your losses.
At Williams Hart, our insurance dispute attorneys understand how frustrating dealing with an insurance company can be, especially after you’ve spent large sums of money to be protected. Our Houston legal team believes fair reimbursement from your insurance company allows you to recover from your adverse situation and move forward. We are prepared to help you fight for the insurance payments your insurer may be unfairly withholding.
When an individual makes an insurance claim, the insurer often underestimates the amount of compensation he or she will need to repair the damages. This is because the company is trying to keep its profits as high as possible. Many people accept low offers from their insurers because they don’t understand this fundamental tenant of the insurance business: insurers don’t have your best interests in mind. They bury ways they can deny coverage you thought you had within long, indecipherable policies that are designed to be difficult for laypeople to read. Because of all this, there are three common types of insurance disputes that Williams Hart has years of experience dealing with. These disputes include:
If you are dealing with one of the above insurance disputes or have another insurance issue, contact an attorney. Representation experienced in these types of disputes can increase your chances of holding the insurance company accountable for the money it owes you.
If you file a complaint and are not pleased with the outcome of your insurance dispute, contact the law offices of Williams Hart today. With more than 30 years of experience, our insurance dispute attorneys are prepared to fight for the outcome you deserve. To speak with a member of our Houston legal team, call us today at (713) 230-2200.
What duties do insurance companies owe their customers?
When you purchase an insurance policy and sign a contract with an insurance company, they owe you, as their insured, duties outlined under common and statutory law. Beside the duties stated in your policy contract, insurance companies usually owe customers a duty of good faith and fair dealing when handling a claim. This has a few implications. The insurance company is responsible for conducting a full investigation of your claim, informing you of the findings, and if necessary, reasons for denial. When a claim is found to be valid, they must pay promptly and fully. Beyond these duties, insurance companies must also recognize the additional duties outlined in your policy. If an insurer fails to comply with these duties, they are considered to be acting in bad faith, and you are entitled to sue for damages. The attorneys with Williams Hart are dedicated to holding insurers responsible for the duties they owe paying customers.
What are common types of bad faith claims?
Insurers are acting in bad faith when they refuse to comply with the duties they owe you, as their insured. Typical acts of bad faith include: denying claim coverage without proper reasoning, failing to communicate necessary information to insured, failing to conduct a full and timely investigation of a claim, refusing to investigate all together, failing to pay the claim fully or in a timely manner, trying to lowball customers, and failing to respond to customers in regards to submitted claims. If your insurer has failed to follow the duties they owe to you and is acting in bad faith, contact an attorney with Williams Hart.
What is my insurance company supposed to do if I am sued in an accident?
An insurance company’s duties in this type of situation are dictated by what is guaranteed in your policy. In many cases, your policy may include the insurer’s duty to defend and indemnify. If these duties are stated in your policy, then there are implications for your insurer in the case that you get sued in an accident. First, the duty to defend means that your insurer has the duty to provide you with legal representation in the event that you are sued. Second, the duty to indemnify means that your insurer must pay for legal judgments made against you as limited in your policy. If your insurance company refuses to comply with these duties even though they are stated in your contract, contact an attorney with Williams Hart.